Customer Wars

Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.

A customer's demand for a refund spirals into a heated back and forth with employees.

A commuter must contend with another passenger's feet on her seat.

Spotlighting the conflicts that arise between irrational customers and the employees helping them.

An employee faces off with a customer over some apparent confusion about the cost of a repair.

A customer attempts to return a card without a receipt; a fight between two women turns physical.

A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airport security; a group of tourists meet a moody elephant.

A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard; three friends bickering turns physical.

A delivery driver must contend with a customer dissatisfied with how his package was delivered.

At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restaurant in Kentucky, a disagreement between a customer and employees results in a chaotic altercation.

At a rodeo, in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer.

At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth between passengers turns physical.

At a resort, a man's alleged remarks lead to a violent altercation with other vacationers.

Outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.