The Call Centre
-Season 1
Overview
Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.
Episodes
1. Happy People Sell
Jun 4, 2013
Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.
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60 min
2. Some Will, Some Won't, So What, Next!
Jun 11, 2013
Nev needs to find a sales agent to represent the call centre in a nationwide competition.
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60 min
3. Surround Yourself with the Right People and the Rest is Easy
Jun 18, 2013
Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.
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60 min
4. The Cash Cow of the Company Has Stopped Giving Milk
Jun 25, 2013
The centre's most lucrative contract is ending and it's down to Nev to find a replacement.
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60 min
5. Get Back on the Horse and Ride
Jul 2, 2013
CEO Nev hits the road to find a replacement contract for the call centre.
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60 min