In the Devon town of Totnes, Alex Polizzi has been called to help Toni, a 74-year-old musician and music teacher who is desperate to save her home, Appalachian Spring bed and breakfast. The business is stuck in a bygone era and is on the brink of collapse. Unless Alex can help Toni turn her B&B around, she will be forced to sell the home she loves.
Alex Polizzi heads to the Sussex coast and to Bognor Regis to check into The Navigator, a once-proud seafront hotel now fighting for survival. Owner Kathleen is drowning in debt, battling constant leaks and crumbling rooms, and running herself ragged trying to keep up with guests, builders, and family life. Can Alex help help turn things around?
Alex Polizzi visits the sleepy Suffolk village of Monks Leigh, coming to the rescue of publicans Steven and Julie whose lifelong dream of running a village pub is turning into a nightmare. The Swan is the only pub in the village and the couple are desperate to make their dream work. However, after being forced to close the kitchen they're struggling to get people through the doors without a food offering.
Alex Polizzi tackles a family-run budget B&B, which is failing to compete with the hundred-plus hotels in Gatwick airport area. Can Alex get the business back in the black?